Quick help in San Fernando (Pampanga)
- Best time to visit: Weekdays, early morning or mid-afternoon.
- What to bring: Valid ID, account details, and any reference/ticket number.
- Faster options: Try phone/chat first for simple requests.
Common requests
Repairs & troubleshooting, billing questions, plan changes, line activation, and account verification are common reasons to visit a service center.
Branch list template
Replace the placeholders below with real addresses, phone numbers, and opening hours as you collect data.
| Branch | Address | Hours | Notes |
|---|---|---|---|
| San Fernando Pampanga Service Desk | Central San Fernando Pampanga, Philippines | Mon–Fri 09:00–17:00 | Walk-ins accepted; bring valid ID |
| San Fernando Pampanga Payment & Support Point | Downtown San Fernando Pampanga, Philippines | Mon–Sat 09:00–17:00 | Bill payments and basic account requests |
FAQ
Do I need an appointment? Some branches accept walk-ins, but booking ahead can reduce waiting time.
How do I check outage status? Use the official PLDT support channels or your account dashboard.




